Privacy Policy — rd786 Platform

rd786 ("we", "us", "our", or "the Platform") operates as an English-language online gaming information and entertainment platform. This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by rd786. Please read the following carefully to understand our approach to your personal data and how we will treat it.

This Policy applies to all users of the rd786 website located at https://rd786.cam ("the Platform"), including users based in Pakistan and accessing the Platform from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and all other locations. It covers data collected through your use of the website, any account registration process, communications with our support team, and interactions with our content.

By accessing the Platform and providing your personal information, you confirm that you have read, understood and consented to the practices described in this Policy. If you do not agree to this Policy, please discontinue use of the Platform.

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, email address, IP address, device identifiers, location data and any other data that can directly or indirectly identify an individual.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure or destruction.
• "Data Controller" means rd786, the entity that determines the purposes and means of processing personal data collected through the Platform.
• "Data Processor" means any third party that processes personal data on behalf of rd786, such as hosting providers or analytics services.
• "User" or "you" means any individual who accesses, browses or registers an account on the Platform.
• "Cookies" means small text files placed on your device by the Platform to enable certain features and track usage patterns, as described in Section 8.
• "KYC Data" means identity verification documents submitted in connection with account verification, such as CNIC, passport or proof of address.
• "Third-Party Operator" means a licensed gambling service provider accessible via or referenced on the Platform. rd786 is not itself a gambling operator.

rd786 may collect the following categories of personal data, depending on how you interact with the Platform:

• Registration data: Full name, date of birth, email address, username and country of residence when you create an account;
• Communication data: Messages, enquiries and attachments you send to our support team via email ([email protected]) or in-account live chat;
• Verification data: KYC documents such as CNIC (front and back), passport copies, proof of address and selfie images, where required for account verification prior to withdrawal processing;
• Preference data: Any settings, language preferences or marketing consent choices you configure in your account profile.

• Technical data: IP address, browser type and version, operating system, device type, screen resolution and referring URL;
• Usage data: Pages visited, time spent on each page, links clicked, search queries entered, session duration and navigation path through the Platform;
• Cookie data: Information stored or accessed by cookies and similar tracking technologies, as described in Section 8;
• Location data: General geographic location inferred from IP address (city/country level). The Platform does not collect precise GPS-level location data.

In certain circumstances, rd786 may receive personal data about you from third parties, including analytics providers, fraud-prevention services and, where applicable, licensed gambling operators who refer users to or from the Platform. Such data is handled in accordance with this Policy.

rd786 collects personal data through the following mechanisms:

rd786 processes personal data only where a lawful basis exists under applicable data protection law. The primary legal bases we rely on are as follows:

• Contractual necessity: Processing required to perform a contract with you, including account registration, support services and KYC verification where applicable to the operator's requirements;
• Legitimate interests: Processing necessary for rd786's legitimate interests, provided these interests are not overridden by your rights — including fraud prevention, security monitoring, platform improvement and internal analytics;
• Legal obligation: Processing required to comply with applicable laws and regulatory requirements, including anti-money-laundering obligations and age verification requirements;
• Consent: Where we rely on your freely given, specific and informed consent — particularly for non-essential cookies, marketing communications and certain analytics. You may withdraw consent at any time without detriment to your use of the Platform.

rd786 uses the personal data we collect for the following purposes:

• Account management: To create, maintain and administer your user account on the Platform;
• Identity and age verification: To confirm that you meet the minimum age requirement of 18 years (or the higher minimum required by the applicable operator or licence jurisdiction) and to prevent underage access;
• Customer support: To respond to your support queries, complaints and responsible gambling requests in a timely and effective manner, in English or Urdu as appropriate;
• Security and fraud prevention: To detect, investigate and prevent fraudulent activity, account takeovers, money laundering and other prohibited conduct as described in our Terms & Conditions;
• Platform analytics and improvement: To understand how users interact with the Platform, identify popular content, diagnose technical issues and improve the overall user experience for Pakistani users;
• Regulatory compliance: To fulfil our obligations under applicable laws, respond to lawful requests from authorities, and maintain required records;
• Responsible gambling: To facilitate self-exclusion requests, enforce account restrictions and monitor usage patterns where there are concerns about problematic gambling behaviour;
• Marketing communications (with consent only): To send you relevant updates, platform news and promotional information where you have given your explicit consent to receive such communications. You may opt out at any time.

rd786 will not use your personal data for any purpose that is incompatible with the purposes listed above without obtaining your prior consent or establishing a separate lawful basis.

rd786 does not sell, rent or trade your personal data to third parties for their own marketing purposes. We may, however, share your personal data in the following limited circumstances:

We engage trusted third-party service providers to assist in operating the Platform. These include hosting and infrastructure providers, analytics platforms, email delivery services and fraud-detection tools. All such providers are contractually required to process your data only on our instructions and in accordance with applicable data protection standards.

Where you access a licensed gambling operator's services via or in connection with rd786, that operator will process your personal data in accordance with its own privacy policy and applicable licensing requirements. rd786 is not responsible for the data practices of third-party operators. We strongly encourage you to review the operator's privacy policy before registering or depositing.

rd786 may disclose your personal data to law enforcement agencies, regulatory bodies or other competent authorities where we are required to do so by law, court order, or where we reasonably believe such disclosure is necessary to prevent fraud, money laundering, or serious harm to any person.

In the event of a merger, acquisition, sale of assets or other corporate restructuring involving rd786, your personal data may be transferred to the relevant successor entity, subject to the same level of data protection as described in this Policy.

rd786 uses cookies and similar tracking technologies to enhance the functionality of the Platform, analyse usage patterns and, where you have consented, deliver relevant content. Cookies are small text files stored on your device when you visit the Platform.

The types of cookies we use are as follows:

You may control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of some parts of the Platform. Where consent-based cookies are used, you will be given the opportunity to accept or decline them when you first visit the Platform. You may change your cookie preferences at any time.

rd786 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. Our general retention principles are as follows:

• Active account data: Retained for the duration of your account's active status plus a reasonable period thereafter to facilitate support queries;
• KYC and verification data: Retained in accordance with applicable anti-money-laundering regulations and the requirements of the relevant operator's licensing jurisdiction, typically for a minimum of five years;
• Support communications: Retained for up to two years following the resolution of the matter to which they relate, unless retention is required for longer by legal or regulatory obligation;
• Analytics and usage data: Aggregated analytics data may be retained indefinitely in anonymised form. Identifiable usage data is deleted or anonymised within 12 months of collection;
• Closed account data: Following account closure, certain data may be retained for up to seven years for compliance, audit and fraud-prevention purposes.

Where data is no longer required, rd786 will securely delete or anonymise it in accordance with our internal data destruction procedures.

rd786 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration or disclosure. These measures include:

• Encrypted data transmission using industry-standard TLS/HTTPS protocols across all pages of the Platform;
• Access controls ensuring that personal data is accessible only to authorised personnel with a legitimate business need;
• Regular security assessments and vulnerability testing of Platform infrastructure;
• Secure storage of passwords using one-way hashing — rd786 does not store passwords in plain text;
• Data breach response procedures, including notification protocols in accordance with applicable regulatory requirements.

While we implement robust security measures, no data transmission over the internet or electronic storage system is entirely secure. You use the Platform at your own risk and are responsible for maintaining the confidentiality of your account credentials. If you suspect that your account has been compromised, contact support immediately.

rd786 may transfer personal data to, and process it in, countries outside your country of residence, including countries that may not provide the same level of data protection as Pakistan or your home jurisdiction. Where such transfers occur, rd786 will ensure that appropriate safeguards are in place to protect your personal data, such as:

• Transferring data only to service providers in countries with an adequate level of data protection as recognised by relevant data protection authorities;
• Using contractual clauses that impose equivalent data protection obligations on data processors outside your jurisdiction;
• Ensuring that any third-party operators to whom your data is transferred comply with their own applicable data protection laws and licensing obligations.

By using the Platform and providing your personal data, you acknowledge and consent to the transfer, processing and storage of your data in countries outside Pakistan, subject to the safeguards described above.

Depending on your location and applicable data protection law, you may hold some or all of the following rights in relation to your personal data held by rd786:

• Right of Access: You have the right to request a copy of the personal data we hold about you and information about how it is processed. We will respond to such requests within a reasonable timeframe, typically within 30 days.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you without undue delay.
• Right to Erasure ("Right to be Forgotten"): You may request that we delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and there is no other lawful basis for processing. Note that this right may be subject to overriding legal retention obligations.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to our processing.
• Right to Data Portability: Where processing is based on consent or contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests or for direct marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We may need to verify your identity before processing your request. There is no charge for exercising your data rights in most circumstances.

The rd786 Platform is strictly intended for adults aged 18 and over — or the higher minimum age required by the applicable operator or licence jurisdiction. The Platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 18.

If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data from our systems and close the associated account. If you believe that a minor has provided personal data to rd786, please notify us immediately at [email protected].

The rd786 Platform may contain references to or connections with third-party gambling operators and their platforms. Once you navigate away from the rd786 Platform and access a third-party operator's website, application or services, this Privacy Policy no longer applies.

rd786 has no control over the data collection practices, privacy policies or security measures of any third-party operator or external platform. We strongly encourage you to review the privacy policy of any platform you visit or register with before providing any personal information. In particular, please review how third-party operators handle KYC documents, financial data and communication preferences.

rd786 accepts no responsibility or liability for the privacy practices of any third-party platform, regardless of whether that platform is accessible via or referenced on the rd786 website.

rd786 specifically targets Pakistani users and acknowledges the legal, regulatory and cultural context of providing an online gaming information platform to users in Pakistan. The following additional provisions apply to Pakistani users:

Where Pakistani users provide CNIC (Computerised National Identity Card) data as part of KYC verification, rd786 treats this as sensitive personal data subject to heightened security protocols. CNIC data is stored in encrypted form and access is strictly limited to authorised personnel. CNIC data will never be shared with any party other than the relevant licensed operator's KYC verification service or a lawfully authorised Pakistani or international authority.

References to Pakistani payment methods on the Platform (Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah) are provided as contextual educational information only. rd786 does not collect or process any payment account numbers, mobile wallet credentials or banking details through the Platform itself. All payment transactions are handled exclusively by the licensed operator's secure payment infrastructure.

rd786 is aware that Pakistan does not have a comprehensive, standalone data protection law equivalent to the European GDPR, though the Personal Data Protection Bill has been under development. rd786 voluntarily aligns its data protection practices with internationally recognised standards, including GDPR principles, as a commitment to user privacy regardless of jurisdiction.

rd786 does not claim to be regulated by the Government of Pakistan, PTA, the State Bank of Pakistan or any other Pakistani authority in respect of either its gambling information activities or its data handling practices.

rd786 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or regulatory guidance. The "Last reviewed" date at the top of this page will be updated whenever material changes are made.

Where changes are material — meaning they significantly affect your rights or our data processing activities — we will notify registered users via email or by displaying a prominent notice on the Platform prior to the changes taking effect. For minor or clarificatory amendments, publication of the revised Policy on this page constitutes sufficient notice.

Your continued use of the Platform following notification of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised Policy, you should discontinue use of the Platform and may request account closure by contacting support.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how rd786 handles your personal data, please contact our support team. All privacy-related enquiries are handled by our dedicated data protection contact and will be acknowledged within five business days.